Mosaic Moon Fine Hand Dyed Wool Yarns and Fibers
CO-OP TERMS AND CONDITIONS:

Ordering
guidelines--minimum order per fiber type may apply, please refer to
price sheet. You may EMAIL US for a current price sheet. There is a minimum order requirement of 16 skeins per
colorway (16 skeins may be any combination of yarns or rovings--4 oz of
roving will sub for 1 skein of yarn to meet this requirement) Maximum order of 160 skeins for the 4-6 week turnaround time. If we do not have the yarn/fiber on hand, the 4-6 week turnaround may be lengthened.
Pricing--we offer co-op pricing on a wide variety of fine fibers at a considerable discount--just above Wholesale. Please see Price Sheet.
Payment--payment for your order will be 50% of the total at time of order; with
the remaining 50%, plus shipping and insurance, due when your order is complete. We currently accept
money orders and personal checks (you may contact us for payment address), and any type of payment through PayPal.
Eligibility--who may run a co-op? Any individual or business may run a co-op for our yarns and fibers. We do require first-time co-op Hosts to fill out an
APPLICATION. We keep this information on file for future orders.
Turnaround--most
co-op orders will be complete and ready to ship/deliver within 4-6
weeks of placing your order, although we are often faster. There may be
unforseen delays, in which case you will be notified.
Fiber Availability--Every fiber on our list may not be readily available at all times. In the case of a shortage in our supplies, a substitution or refund will be offered.
Gallery--Please visit our wholesale gallery for colorway selection. Please note--these are hand dyed colors in small batches. While we try
our best to replicate the colors in our gallery, there are natural
variations from batch to batch. Dye reacts differently on different
fibers as well and we cannot guarantee that a colorway will look exactly as
it appears in our gallery.
To Order--Please EMAIL to reserve space on our dyeing calendar and to
order your Mosaic Moon yarn and fibers, or for any questions you may have.
"Where to Buy" Listing By placing your order with us, you agree to be listed on our "Where to Buy" page. We want our customers to be able to find our yarns! A listing of your co-op on our site will not imply endorsement of such co-op by Mosaic Moon. Listing your co-op on our site will not require you to accept any new members into your co-op. Basically, we want our customers to be able to find our yarns, and it will be up to the customer to research potential memberships in any co-op.
Please note: once an order has been placed and a deposit made, there can be no changes or substitutions. We do not accept returns on custom dye work, with the exception of a true mistake on our part. Thank you for your understanding.
Mosaic
Moon takes pride in our work and we believe that we produce yarns and
fibers of great beauty and quality. We look forward to dyeing for you!
~~Morwenna and David,
Ashland, Oregon USA